Shipping policy
Thank you for shopping with Fuji's Tavern and Treasures! We take great pride in packaging your cards and gaming merchandise securely, so they arrive in the exact condition described.
1. Processing Times
- Order Processing: All orders are packed securely and dispatched within 1–2 business days.
- Cut-off Time: Orders placed after 2:00 PM on Friday or during the weekend will ship the following Monday.
2. Packaging & Card Protection
As collectors and gamers, we know condition matters. We secure every order using strict hobby standards:
- Single Cards: Placed safely into a penny sleeve and protected inside either a premium rigid top loader or a Cardgard semi-rigid holder to prevent bending.
- Plain White Envelope (PWE): Low-weight single card orders utilize premium, secure envelopes optimized for safe mechanical sorting.
- Standard Merchandise & Sealed Product: Wrapped securely in bubble wrap and shipped inside thick bubble mailers or sturdy cardboard boxes to prevent crushing or corner damage.
3. Shipping Methods & Costs
We offer domestic shipping within the United States with tiered options to match your order size. Exact shipping rates and weight categories are calculated dynamically at checkout:
- Standard Shipping: Economical shipping for single cards, standard merchandise, and smaller boxed items. Delivered via USPS Ground Advantage or premium envelope options.
- Oversized / Heavy Shipping: Dedicated tier for large, bulky, or exceptionally heavy hobby merchandise (such as booster cases or bulk card collections) to ensure safe, secure freight or ground transit.
- Free Shipping: Valid on all standard domestic orders totaling $50.00 and up (before taxes and after discounts).
- Express Shipping: Expedited processing and rapid transit times for collectors who need their merchandise immediately.
4. Tracking & Delivery
- Tracking Numbers: Automatically emailed to you as soon as your shipping label is generated.
- PWE Tracking Disclaimer: Tracking for budget envelope shipments is managed via automated transit scans. Occasionally, the postal service may mark a PWE as "Delivered" when it hits your local sorting facility—please allow 24–48 additional hours for it to physically land in your mailbox.
5. Third-Party Marketplace Orders (TCGplayer)
- TCGplayer Orders: All trading card singles purchased through our TCGplayer storefront must be managed directly through that platform. For any order tracking issues, cancellations, or damage claims, please log into your TCGplayer account and contact us using the "Contact Seller" link on your order history page.
6. Lost or Damaged Packages (Direct Orders)
- Damaged Items: For direct website orders, if your item arrives damaged due to postal handling, please take clear photos of the packaging and the contents immediately. Contact us at sales@fujistavernandtreasures.com within 48 hours of delivery.
- Lost Shipments: A package is not considered officially "lost" until 15 business days have passed without a tracking update. We will gladly issue a replacement or a full refund after this window closes.